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09/29/2021

Support Assistant Job Opening

Position Summary

Performs general clerical work and assigned duties pertaining, and in accordance with, the Agency's  occupancy policies and procedures and in accordance with HUD, federal, local and other applicable laws, rules, policies and procedures.  Responsible for scheduling and coordinating all inspections to ensure compliance with the Housing Quality Standards (HQS). Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as UPCS and other future HUD required evaluation systems.  The duties listed below illustrate the various types of work that may be performed.  The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Education and Experience

High School diploma or possession of a certificate of equivalence of High School Achievement (GED) and two (2) years' experience in the housing or social services field, or an equivalent combination of education and experience sufficient to fulfill essential position functions.

Knowledge and Skills

  1. Ability to learn federal, state, and local laws, rules, and regulations and Agency policies and procedures pertaining to public housing as appropriate to position.
  2. Ability to complete 98% of reexaminations in a timely manner.
  3. Ability to ensure the program maintains a 95% occupancy rate.
  4. Ability to ensure 100% of applicant eligibility determinates are consistent with HUD regulations and Agency HCVP Administrative Plan.
  5. Ability to ensure 100% of REAC HQS inspections, including any necessary follow-up inspections are completed according to program regulations and on a timely basis.  Both HQS and local code requirements are accurately interpreted.
  6. Working knowledge of interviewing techniques and record maintenance.
  7. Ability to meet and deal tactfully and courteously with the public.
  8. Ability to understand and follow moderately complex written and oral instructions, communicate and relate to persons of diverse backgrounds and abilities.
  9. Ability to make routine decisions in accordance with established administrative rules, regulations and policies, to explain the re-examination process to tenants in an objective and impartial manner.
  10. Working knowledge of the operation of the Agency's computer system and applicable software.
  11. Knowledge of basic math principles sufficient to perform essential job functions.
  12. Ability to prepare clear, concise reports and make appropriate recommendations within scope of responsibility.
  13. Ability to use basic office equipment such as telephone, fax, copier, and computer.
  14. Ability to communicate clearly, concisely, verbally and in writing.
  15. Ability to establish and maintain an effective working relationship with other employees.
  16. Ability to deal effectively with situations requiring tact and diplomacy.

Opens September 29, 2021.  Position closes on October 13, 2021

ALL RESPONSES MUST INCLUDE A COMPLETED OFFICIAL FAHA APPLICATION AND A VALID DRIVER'S LICENSE.  APPLICATIONS ARE AVAILABLE MONDAY'S - THURSDAY'S AT THE FAHA CENTRAL OFFICE AT 6704 AVENUE D, FAIRFIELD, AL   35064

faha application.pdf